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,泛90后人群消费新势力分析报告,2,今日之旅 TODAYS JOURNEY,中国这一最具诱惑力的细分市场是怎样一群人?Who are they and why they are soimportant?,品牌商如何与之互动,以赢得这一最具诱惑力的细分市场?How to interact with this group in orderto win in tomorrow ?,3,规模大BIG SIZE,信心高HIGH CONFIDENCE,学历高、收入高BETTER EDUCATED, HIGH INCOME,泛90后是规模大,信心高,学历高、收入高的一个群体This is a group with big size, high confidence, better education and high income, can not beingneglect for any brand owner.,4,Source: XX,泛90后人口规模Post 90s population,2012年占比15%,2020年预计占比35%,Source: XX,泛90后城镇消费贡献Post 90s urban consumption%,泛90后拥有庞大的人口数量和可观的消费贡献潜力Post 90s have substantial population size and promising consumption contribution,5,泛90后拥有较高的消费信心指数,源于对个人经济情况的较好预期和较高的消费意愿Post 90s have higher confidence than others, driven by better personal finance expectationand willingness to spend,消费者信心指数Consumer Confidence IndexSource: XX,个人经济情况预期Expectation on personal finance消费意愿Willingness to spend,6,Source: XX,教育水平:大专及以上 %Education Level: College and above%,月均个人收入Monthly personal income(RMB),泛90后有较高的教育水平,以及较高的收入Post 90s have better education and higher income,Source: XX,7,就业压力EMPLOYMENT PRESSURE,购房压力REAL ESTATE PRESSURE,老人小孩压力PARENTS AND BABY PRESSURE,然而,他们也将承受更大的压力,使得他们消费更为谨慎However, they are a group with existing and potential high pressure, making them beingcautious when shopping,8,高校毕业生人数(万人),Graduates Size(0000 people),X3.3,2013年,全国高校应届毕业生达到699,万,被称为最难就业年。2014年,,全国高校毕业生的数量达到727万,又,增加了28万,可谓更难就业年,泛90后就业、竞争压力都将空前巨大,海归,岗位有限,除了更多的高学历群体外,他们还要和广大的80后、海归、国外涌入的人才竞争,激烈程度是他们的前辈80后所没有面对的,High employment competition happens due to more and more tertiary graduates in coming years,together with post 80s and oversea graduates,9,商品房平均房价(平米/元)China Estate Price per square meter (RMB)6.0X,泛90后购房能力指数*Post 90s Real Estate Affordability Index,1.5,2003年,0.6,高校毕业生月均工资(元)Graduates Monthly Income(RMB)2.4X2013年,Source: XX,泛90后购房能力指数下降60%,购房压力日益增加虽然父母给予的条件更好支持更多,但是物价上涨、尤其是房价的涨幅已远超过他们收入增加的比例 -,5年、10年后当这个群体步入婚姻、购房高潮时,他们的购买力将不如80后High employment competition happens due to more and more tertiary graduates in coming years,together with post 80s and oversea graduates,10,Source: xx,随着年龄增长他们将承受4-2-1乃至潜在4-2-2家庭的赡养压力社会的老龄化,保障体系的亟待加强,已是90后群体开始考虑和矛盾的问题Post 90s will face the pressure from 4-2-1 and even 4-2-2 family format. They start to concern on socialsecurity system我是独生子。对于目前现状来说,很多80后家庭生一个孩子都觉得捉襟见肘,更不要说两个了,有些极端的,压根就不想要孩子了。所以生不生二胎,还是要看政府有没有相应的扶植措施。-上海,务工,男49%表示愿意生二胎,11,购物前看评价REVIEW COMMENTS BEFOREPURCHASING,不盲目追崇西方WELL BELANCE ON WESTERN ANDCHINESE TRADITION,更注重相关性MORE FOCUS ON PRODUCTRELEVANCY TO THEMSELVES,同时,泛90后消费也“更精明”Meanwhile, with the advanced education and a flatter world, they are becoming smarter andsmarter when shopping,12,泛90后购物前查看他人对产品的购买和使用体验世界扁平化,技术革新、生活方式、教育水平变化,使90后更多的在购物前“精打细算”起来Due to technology evolution and higher education, post 90s become smarter before shopping theycheck others comments toward the product and shopping experiences购物前,消费者特别关注网上的使用反馈、对产品的评价、产品名声和质量。,Source: XX,13,泛90后的心态更加开放和包容,接受新事物和外来事物常态化同时也不抵触中国文化。更充分接受各种思想,对中国文化的接受度相比同年龄的80后更高,对外国流行的追崇没那么偏激,80s: China Western90s: China = Western,相比80后,泛90后更多地西学东渐、中为西用90后成长阶段接触国外流行呈现出范围更广、种类更多以及同步化的特征,他们对西方文化并没有他们的前辈那么极端推崇,同时他们也不排斥传统中国文化Due to wider and more frequent exposure on western life, post 90s find a well balance on east and west,14,你是否觉得该创新概念简单明了?泛90后总体人群Source: xx,你是否觉得该创新概念是你们年龄群所特别需要并会购买的?,泛90后更快接受新事物,但需要产品和他们群体的相关性更强90后接受新鲜事物多且常态化。他们的成长经历使他们有比前辈更快的适应和接受能力,但是研究也表明,他们觉得当今多数新产品和新概念牵强赋予产品以90后的标签, 这是他们所排斥的Due to more exposure on innovation, post 90s is easier to accept new ideas and new products; however,they do feel the relevancy of those innovations to them is low and reluctant to purchase,15,他们是“有潜力”,“有压力”,“更精明”的一代消费者,A generation with potential, pressure and smarter shopping behavior,如何与他们互动?,How shall we interact with them?,16,你是否了解他们的生活态度和价值观?,17,泛90后对于品牌的认同区别于70、80后,他们更多,“对号入座”、“寻求共鸣”,Post 90s attitude on brand is different from that of 70s and 80s, they likesthose brands fitting their value & characteristics and echoing their needs,18,不同于70、80后追崇品牌定位,泛90后认为品牌是反应自己个性及态度的“标签”,并追求同质性品牌对他们来说是一种“标签”,他们愿意选择同质化的“标签”匹配自己的个性,从某种角度看,标签为他们代言Different from 70s and 80s, post 90s believe that brand is a tag labeling their individual value品牌,来源:xx,19,不同于70、80后追求产品的质量和档次,泛90后追求的品牌需要有“自己的故事”“你只闻到我的香水,却没看到我的汗水、你可以轻视我们的年轻,我们会证明这是谁的时代”之类的品牌故事和口号日益成为吸引90后消费者注目的利器Different from 70s and 80s, post 90s pursuit those brand, who has its own story,超千万次点播,超千万次点播来源:XX,20,不同于70、80后的拼搏观念,泛90后巧拼不蛮干, “爱分享”,寻找认同他们的品牌他们不会不顾一切向前冲,遇到问题也不会打破沙锅问到底,思考更多的是如何以“巧法子”Different from 70s and 80s, post 90s aim high but look for creative solutions rather than onlywork hard. Their willingness to share is leading the world.全球最高的分享意愿中国,94%其中68% 来自于30岁以下年轻人,巧拼不蛮干,21,不同于70、80后的愤青文化, 泛90后崇尚轻松地拼,品牌发扬“自嘲文化”用他们的语言来鼓励他们他们永远乐观面对挑战,为了黄金未来拼得汗水淋漓。 表达心中的不满时,他们会选择自嘲和诙谐的方式,而不是激进和发泄。 屌丝并非沮丧自轻,而是自信满满,说一句“屌丝无所畏”Different from 70s and 80s, post 90s are optimistic and they make fun of themselves whenfacing challenges当“奋斗的屌丝”遇上“挑战”:乐观自嘲信心满满,“湖南一汽修学校四名 90 后学生,历时两个月,花费 1 万余元,将一辆报废的桑塔纳汽车成功改造成“ 法拉利 ”。他们认为,如果能成功,说明自己的专业能力有一定水平,而如果改装出问题,也将会 鞭策不断向前”,轻松的奋斗文化来源:XX,22,不同于70、80后的集体生活,信息时代给泛90后带来了新的社交方式, 他们更向往“圈子和部落”文化共同的兴趣和价值观是圈子和部落的基础,他们因志趣相投而走到一起,畅所欲言Different from 70s and 80s, post 90s have different social networking they live in Groupsand Tribes that share same interests and value他们的圈子是以共同的兴趣和价值观为基础,来源:XX,23,不同于70、80后,泛90后有自己“特定的圈子”和团体,品牌商应有针对性地选择,并和他们互动,“今天你晒了吗?”,我们是,“吃货”,我们,“爱音乐”,网络社交小组,我们,“热衷极限”,微博、微信、QQ、豆瓣等社交媒体都成为寄宿这些圈子的平台,Post 90s have lots of very special tribes,24,Consumer ReviewBlind Dating,E-commence,Q&A,BBS,Video SharingLight Blog,Weibo/ Microblog,LBS,Blog,SNS,WikiRSSSocial BookmarksGroupon,Instant MessageSocial GamesBusiness SocialNetworkMusic/Picture Sharing,圈子和部落的载体与形式众多,品牌商应整体了解、合理布局,与泛90后群体进行有效沟通有部分社交平台已经脱颖而出,但也不可忽视其他新兴载体中亚文化的崛起Some platforms have stood out, whole there are more emerging ones hosting post 90s tribes,25,Source: XX,不同于70、80后更倾心于在网上寻找更多实惠,泛90后更偏爱“知识和体验的分享”,互动评论。品牌商应选择合适内容切入知识经验的分享、鼓励和娱乐成为他们在圈子里的首要讨论话题Knowledge, encouragement and entertainment topics are most popular in post 90s tribe什么内容更能触动他们?,26,小长假中旅行的比例Holiday travel%,相比70、80后, 泛90后行为更“随性”, 品牌应迎合这一特质90后在转账、团购、票务、酒店预订、打车移动支付的比例明显高于总体人群。品牌商可以通过这些渠道和他们保持沟通Different from 70s and 80s, post 90s are more Impulse taking action faster,Source: XX,泛90后,总体人群,购物信用卡还款转账团购,缴费票务预订酒店打车购买理财产品竞拍捐款,Source: XX,信用卡移动支付功能使用比例Mobile Payment Function %,泛90后,总体人群,27,计划购物比例,75%,70%,Source: xx,泛90后,总体人群,电子商务平台,移动商务平台,便利店,+3%传统通路,+6%自助型食杂店,快速消费品2013年分渠道增长率+207%+43%+13%,相比80后, 泛90后购物更“随性”, 品牌沟通需赢在路上及掌上90后消费者更多非计划性购物。同时,购物也成为他们休闲的一个选择。便利性更高的7/24便利店, 以及走到哪儿买到哪儿的移动购物平台已显现出超高的增长率Different from 70s and 80s, post 90s are more impulse win on-the-go and win on mobile,Source: XX,28,泛90后的他们将是高学历、高信心、高收入,且有压力、精明的一代,他们喜欢的品牌是有 故事 的、能成为展现个性及态度的 标签 。关注泛90后,走进泛90后,充分了解他们的公司也将在今后5-10年更好地抓住市场先机和他们互动的关键:The key to interact well with them are:,巧拼不蛮干Flexible、Optimistic不走弯路、爱分享自嘲文化乐观、轻松的奋斗,圈子Group、 Tribe共同的兴趣和价值特定的圈子和部落知识和体验分享,随性Impulse说走就走的旅行在路上在掌上,29,3%的快速消费品制胜品牌聚焦 年轻消费者群体,与之良好沟通,他们在2013年中获得5倍于平均的增长3% out of all 217 winning brands Nielsen analyzed post a youth targeted marketing strategy, with 5times higher growth than average brands in 2013,所有217个制胜品牌Winning Brands+28.4%聚焦年轻消费者制胜品牌Youth Target Brands+38.8%,销售额增长率2013 对比 2012 整体中国+ 7.2%总共分析了3,995个品牌Winning Brand Criteria:1) 2013 value share above 1% and increased vs 20122) Double digital volume and value growth or double digit and faster value growthSource: XX,30,释放目标消费者需求Unlock TargetConsumer Demand,不懈创新RelentlesslyInnovating,高效沟通CommunicateEffectively & Efficiently,卓越执行Commit To AchieveExecution Excellence,解读消费新势力, 赢得明日中国消费市场Understand the rising consumer segmentations, and win in tomorrow china制胜品牌赢得市场的关键:The key drivers for Winning Brands are:,把握90后,制胜明日,Thanks,
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