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20212 iResearch I IT/3 1 2 3 44 iResearch I API 5 iResearch I IT IT IT IT IT 6 iResearch I IT e.g.e.g.CRM SCRM e.g.e.g.CAD MIS DNC e.g.RPA e.g.OA ERP DevOps e.g.e.g.OCR e.g.7 iResearch I2020 logo/&8 1 2 3 492021.1 iResearch I IT IT IT IT IT IT/10 iResearch I 1 IT IT IT IT IT IT Accenture 2/3 IT 33%IT/SaaS/IT IT 112021.1 iResearch I 2 IT IT ERP 1998 ERP CRM OACRMERP 122021.1 iResearch I 2021.1 iResearch I 3 60%60%Standish Group 60%Standish Group B 7%13.0%16.0%19.0%45.0%132021.1 iResearch I 4 IT IT IT IT XXX IT IT IT IT IT IT IT IT IT IT IT IT IT 142021.1 iResearch I 5 KPI N=180 IT N=180 N=600 2020 4 Q:56.7%48.6%46.2%41.0%7.1%0.5%KPI 60.6%50.4%43.6%37.9%7.4%0.0%KPI 152021.1 iResearch I 2021.1 iResearch I 6 IT 2020 67.1%17.9%15.0%3 3-6 6 ROI 162021.1 iResearch I 7 172021.1 iResearch I 1 2020 182021.1 iResearch I 2 192021.1 iResearch I 2021.1 iResearch I 3 IT IT IT IT Population Pyramid&IT 2732 3842 IT 20 1 2 3 421 iResearch I CMI AWSAWS CMI CMI 36 CMI CMI CMI AWS AWS APN CMI App VoIP Voice-over-IP AWS IP SaaS AWS AWS GDPR AWS APP VoIP CMI VoIP AWS OneNET SaaS AWS 2 WIFI GPRS NB-IOT APP 22 iResearch I CMI AWSCMI AWS CMI Cloud Connect AWS Direct Connect AWS Amazon Simple Storage Service(Amazon S3)AWS CMI AWS AWS AWS 2 CMI AWS AWS ICT CMI AWS CMI AWS CMI AWS AWS AWS 1.1 iResearch I23 2020 8 1 2 234.89&24 iResearch I&-21 300 500 500&25 iResearch I 1 70 70 10 2019 40 80 5000 2016 37.5%50%15 3 1 26 iResearch I 2012 80 Discuz!10+200 90%5 5 5/300 100 10 27 iResearch I Testin 2012 5 APP 30%AI Testin Testin Testin 80%50%Promotion Phase Release Phase Bug AI 34 Testing Phase12 Dev Phase 家+Testin 28 iResearch I CA 1957 CA CA CA CRL HIS EMR/+APP+/29 1 2 3 430 iResearch I AI 31 32 iResearch I 1/33 iResearch I 2 90 34 iResearch I 3/35 ERP+CRM+OA+HR BPM RPA SaaS/aPaaS36 iResearch I 1 SaaS aPaaS ERP CRM OA HR IoT SaaS IT aPaaS ERP+CRM+OA+HR BPM RPA AI DevOps E.g.IoT E.g.SaaS/aPaaS E.g.37 iResearch I 2ERP ERP ERP ERP ERP ERPERP ERP ERP API 38 iResearch I 34%66%842 1005 1196 1383 1606 1836 2107 2399 2723 3090 3508 35 60 99 128 165 243 362 533 757 1037 1358 19%19%16%16%14%15%14%13%12%12%71%65%29%29%48%49%47%42%37%31%2013 2014 2015 2016 2017 2018 2019 2020e 2021e 2022e 2023e 3SaaS/aPaaS SaaS aPaaS SaaS/aPaaS 1 2020 SaaS 2019 2013-2023 SaaS SaaS SaaS39 IT40 iResearch I 1 IT 41 iResearch I 2 IT IT IT 42 iResearch I 3 CIO IT 43 44 iResearch I 1 2020 SaaS ERP+CRM+PaaS 45 iResearch I 2 46 iResearch I 3/BPMaPaaSSaaSERP+/47 iResearch I Keep Learning 400-026-2099 48 iResearch I 49
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