资源描述
NPS 2021.10 iResearch Inc.22 iResearch I 1 NPS 2 NPS 333 iResearch I NPS NPS NPS SMS NPS NPS 44 iResearch I O2O O2O SKU O2O O2O 55 iResearch I iResearch I 3 2021 N=439 2021 UAM05 N=439 41.1%38.3%11.5%6.3%2.3%0.5%1 2-3 4-5 6-8 9-10 10 31.0%42.7%11.7%14.1%0.5%(%66 iResearch I 2021 N=439 13.2%27.2%21.2%27.4%28.5%30.6%40.2%50.5%28.5%22.1%17.1%3.0%APP(%77 iResearch I 1 NPS 2 NPS 388 2021.10 iResearch I 6 N=439 1.1 3 2.3.2021 7-8%60.4%23.9%15.7%18-29 30.0%30-39 50.8%40-49 12.0%50 7.2%46.2%53.8%99 2021.10 iResearch I NPS NPS 19.5%Net Promoter Score NPS NPS 22.0%19.5%28.0%5.3%5.7%1010 2021.10 iResearch I 01 NPS NPS 38.3 02 NPS 03 1111 2021.10 iResearch INPS NPS 38.3 NPS NPS 2021 6 N=439 2021 NPS 2021 NPS 38.338.3 42.0 32.7 NPS 37.7NPS 1212 2021.10 iResearch INPS 0-6 9.1%9-10 47.4%7-8 43.5%42.1%49.4%47.4%48.5%43.1%43.5%9.4%7.5%9.1%2021 2021-2021 6 N=439 1313 2021.10 iResearch I NPS NPS 2021 N=439 3 42516 NPS38.3 28.9 27.8 42.1 46.5 37.127.6 5.7%5.3%28.0%19.5%22.0%19.5%1414 2021.10 iResearch INPS 2021 N=439 01 NPS 03 04 02 NPS VIP 20500.300.042021 NPS 0.171515 2021.10 iResearch I 1/2 NPS 2021 N=439 TOP3 33.8%37.3%45.3%-35.8%36.7%39.0%32.1%37.1%52.1%TOP3 TOP3-1616 2021.10 iResearch I 2/2 2021 N=439 TOP3 34.9%36.9%42.7%-33.7%37.0%38.0%29.8%37.4%62.2%TOP3 TOP3-1717 iResearch I iResearch I 2021 N=439 2021 N=439 NPS 2021 NPS 39.231.444.9 47.8%45.7%47.9%49.3%40.0%43.4%2.9%14.3%8.7%2021 NPS NPS 1818 iResearch I 1 NPS 2 NPS 31919 2021.10 iResearch I46.7 41.3 31.3 27.6 32.4 36.0 1 2 3 4 5 6 NPS 2021 NPS 1 2 3 4 5 6 5.6%6.2%12.5%17.2%8.4%11.8%42.1%46.3%43.7%38.0%50.8%40.4%52.3%47.5%43.8%44.8%40.8%47.8%2021 NPS 38.3 2021 N=439 NPS 2020 2021.10 iResearch I374241473642362453562643253125382550172141343124202141453437262440451832 1 2 3 4 5 6 NPS 1 2021 NPS-2021 N=439 2121 iResearch I 1/2 3 NPS 2021 2%2%9%25%35%6%18%29%30%49%38%36%21%1 2021 N=439 1%6%4%31%29%10%15%14%41%29%39%15%26%13%25%31%13%25%13%38%25%44%19%25%25%3(%(%(%2222 iResearch I 2/2 1 2021 0%0%7%24%17%31%38%41%21%38%34%28%21%4 2021 N=439 4%7%7%17%17%14%20%23%51%30%38%14%52%1%8%19%23%7%29%21%47%34%32%11%659%61%(%(%(%2323 iResearch I-1 APP/,3-2021 7-8 N=4391.-APP/3 2.-2424 iResearch I NPS NPS-NPS-NPS-NPS 25/360 U&A CEM-KPI ROI TMIC isv TMIC isv TMIC 2626 2002 3000 400-026-Contact Us 2727 iResearch I
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