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合 布logo 2022.11 iResearch Inc.2 iResearch I OA IT IM 2021 74 22.1%3 20%SMS3 iResearch I 01.P4-P14 P34 P32P26 P19P18 P14P1002.P15-P23 03.P24-P32 04.P33-P36 P20 P234 12 3 45 iResearch I+*6 iResearch I OA 2020 1995-2010 2011-2014 2015-2019 2020 1995 MS Office 2000 Lotus Notes 2001 1.0 2003 A6 2011 M1 2013 V5 2014 G6 2014 e-cology8.0 2015 2.0 2016 1.0 2018 e-cology9.0 2019 2020 5.0 2020 360 2021 4.0 2021 2021 V8 2022 7 iResearch I 1/2 2021 GDP 39.8%2021 66%CNNIC 2022 7 22 15 9 6 3 3 1 1 1 1 22.6 27.2 31.3 35.8 39.2 45.4 30.3%32.9%34.8%36.2%38.6%39.8%2016 2017 2018 2019 2020 2021 GDP%2016-2021 GDP 2021 GDP 66%55%45%8 iResearch I02 01 2/2 1 2 1 2 9 iResearch I iResearch I19.9%40.3%2020 2020 2021 2021 2021 2021 8.6%7.5%12.3%66.6%56.2%68.6%23.4%34.0%18.7%1.4%2.3%0.4%&60%10 iResearch I iResearch I 1/3 1 2 CNNIC ML RPA NLP 7.798.869.169.4610.182017 2018 2019 2020 20212017-2021 2020 6-2022 6 9.409.89 10.11 10.32 10.511.993.463.814.69 4.612020.6 2020.12 2021.6 2021.12 2022.6(11 iResearch I iResearch I 2/3 1 2 2016-2023+IT 40 50 63 79 98 125 160 201 22.7%26.6%25.7%23.5%28.6%27.7%25.5%2016 2017 2018 2019 2020 2021e 2022e 2023e%-2015-2021 2 1 3 3 2 12 29 45 2014 2015 2016 2017 2018 2019 2020 202112 iResearch I 3/3 2022 N=4877 14.90%24.60%42.97%32.38%40.59%39.06%30.37%23.39%13.61%15.47%9.81%3.33%6.88%1.61%1.03%80%-100%50%-80%20%-50%0%-20%0%7.41%25.13%47.78%17.17%31.37%30.63%17.85%16.76%10.10%24.58%16.22%10.77%4.81%1.81%8.08%3.21%1.07%14.41%2.50%2.18%10 10-50 50-100 100-500500-1000 1000-3000 3000*13 iResearch I iResearch I PC Freemium+Usertracker 2.7 2.62.92.9 2.92.8 2.82.72.53.03.02.919.2%19.1%20.8%21.2%20.7%20.4%20.5%19.4%18.1%21.7%21.2%21.0%2021.06 2021.09 2021.12 2022.03+APP+APP%2021 6-2022 3 PC 14 iResearch ICAGR=20%38 44 51 61 74 90 108 128 14.4%17.7%18.9%22.1%21.2%20.4%17.7%2017 2018 2019 2020 2021 2022e 2023e 2024e%2021 74 2021 74 3-5 6-8 3 20%2017-2024 15 12 3 416 iResearch I 1 2 3 17 iResearch I Web ERP HRMCRM SRM PC APP Web H5 18 iResearch I 100300 100 300 IT IT 19 iResearch I 30-60 90-120 15-30*20020 iResearch I 1/3 1 2 3 21 iResearch I 2/3 1 IT 2 22 iResearch I 3/3 1 2 IT/*23 iResearch I 10-15%3-5+10-15%/+10%-15%241 2 3 425 iResearch I 1 2 26 iResearch I 1 2 3 1 2 3 1 2 3 27 iResearch I H5 H5 H5 1 2 3 4 5 6H5 H5 H5 28 iResearch I 1 2 3 4 5 6 29 iResearch I 1 2 3 4 5 6 30 iResearch I 2014 RTC 2022 API 360 PIN 05 060203 0401 300+CRM PC/CPU 80%60%+31 iResearch I IaaS PaaS IaaS KVDB API SDK 32 iResearch I;IT;331 2 3 434 iResearch I 1 2 AI RPA PC Web 35 iResearch I iResearch I 1 To C 2+ML/ML RPA ERP EHR CRM BI 36 iResearch I 1 2 MPP 37 IPO 38 2002 3000 400-026-Contact Us 39
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