资源描述
2021.11 iResearch Inc.2 1 3 4 5 23 IM OA IM 4 1/2 5 2/2 CRM/ERP CRM IM 6 PC 1988 WPS1.0 1995 MS Office 1997 C/S ERP OA 1997 ERP U81999 ERP K/32000 Lotus Notes2001 OA1.0 2011 M1 E-Mobile2006 KK2003 A6 IM 2013 eteams 2016 1.0 formtalk2018 2014 1985 7 Slack Teams PaaS Slack Teams Dropbox Google API 1950sOA 1960s MIS 1970s 1980s 1990sSaaS CRM SaaS 1980sOA 1990sOA SaaS2010s2000s SaaS 8 1 3 4 5 29 CNNIC 92.595.6102112.2114.4113.92015 2016 2017 2018 2019 2020/2020 15.94 113.9/0.5/2021 6 9.82 5G WebRTC 2015-2020 2018 6-2021 6 8.3 8.9 9.0 9.2 9.3 9.5 9.8 2018.6 2018.12 2019.6 2019.12 2020.6 2020.12 2021.610 CNNIC UserTracker 2021 6 10.07 2020 12 2092 99.6%mUserTracker 2020 3 2021 9 App 26 PC mUserTracker-2020 3-2021 9 App 2018 6-2021 6 29.7 26.2 27.5 29.0 28.7 27.4 26.2 2020.3 2020.6 2020.9 2020.12 2021.3 2021.6 2021.9 78774816988468189690932369857610066898.3%98.6%99.1%99.3%99.2%99.7%99.6%2018.6 2018.12 2019.6 2020.3 2020.6 2020.12 2021.6%11 IoT OCR NLP API 12 2020 mUserTracker App App 4 2020 1 289.9%UserTracker UserTracker mUserTracker-2020 1-2020 7 App 10380.6 33732.0 40471.9 38659.1 36266.1 32071.2 29544.1 2020.1 2020.2 2020.3 2020.4 2020.5 2020.6 2020.7 mUserTracker-2020 1-2020 7 App 8559.2 26705.3 33308.6 31348.9 28642.7 24316.2 23207.6 79.8 6314.8 6548.6 6462.0 6337.0 5956.3 4240.6 2020.1 2020.2 2020.3 2020.4 2020.5 2020.6 2020.7()()13 1 3 4 5 214 2021 125 2023 200 2016-2019 OA ERP 2020 26.6%2016-2023 CAGR=24.6%CAGR=26.6%40 50 63 79 98 125 160 201 22.7%26.6%25.7%23.5%28.6%27.7%25.5%-10.00%-5.00%0.00%5.00%10.00%15.00%20.00%25.00%30.00%35.00%0.0050.00100.00150.00200.00250.00300.002016 2017 2018 2019 2020 2021e 2022e 2023e%15 logo/IaaS 1617 1 OA CRM ERP 21 OA CRM ERP PC18 1 010203 19 CNNIC 2021 2 ToC ToB PC IM ToC ToB 2018 6-2021 6 7.567.928.258.969.319.81 9.8394.3%95.6%96.5%99.2%99.0%99.2%97.3%2018.6 2018.12 2019.6 2020.3 2020.6 2020.12 2021.6%1 IM 3 2 4 CRM CRM 5 20 2 API SaaS SaaS UI DevOps AIOps CRM OA ERPIM DevOps21 B C From From C 22/23 IM/AR/VR VR/AR IM 5G VR/AR+5G IM 5G 2425 ROI N=180 IT N=180 N=600 2020 4 0.05 39.6%38.8%31.5%53.8%58.1%58.8%6.2%3.1%8.5%A)B)C)01 02 03 04ROI ROI 26 20-37.4%3 WIND N=147 2020 4 iUserSurvey 2020 2.122.071.81-0.8%-30.0%-37.4%-50%-30%-10%10%30%2015 2016 2017 2018 2019 2020%2015-2020 0 27 28/-328 605 917 1339 1918 2578 3302 4035 82.6%84.8%51.4%46.0%43.2%34.5%28.1%22.2%2016 2017 2018 2019 2020 2021e 2022e 2023e%2016-2023 29 1 3 4 5 230 IT 2020 B OA D3 M1Y M2S M1pro M1X X2 F1 Plus Nreal AR ERP IT-DING 31 C OA API,C OA API 32 2.0 PKS UOS 2.0 SaaS 33 8000 1000 2020 C SaaS PC+PKS PKS API JS-SDK OpenAPI SaaS+=“+”工作圈 卷 34 2007 6000+1000+3000+PERFECT-7 Entirety Rigorous Continuous Faith Precise Effective Timely+OA CRM SCRM BI seo B C 5G 35 SaaS+BI+X+N SaaS+SaaS SaaS SaaS SEO 5G5G H5 OA/SCRM/eHR/PM X/CSP IM SD-WAN web N WEB API APP OA SCRM SEO SaaS+1+X+N+c r m+s c r m+36 2002 COP+J2EE V8+M3 APP A8-N A8+A6+G6-N G6+37 1 3 4 5 238 C 39 Pad/API webhook API ISV IM 40/RPA OACRMHRMPMERPWMS API aPaaS:RPA AI 41 CPU 2.0 CPU 19942007 2008 20162013 2019 2008 2013 IOE 2.0&IP/e.g.ACL SPA&42 IPO 43 2002 3000 400-026-Contact Us 44
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