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YOUNG PROFESSIONALS IN SUPPLY CHAIN SPONSORED BY 2019 STUDY: WHAT THEY THINK ABOUT g v cm Sun Hua Order # 46408 / Order Date: 5/9/2020 CopyrightW hat are young professionals looking for in a supply chain career, and how satisfied are they with the work they are performing in the field today? The Council of Supply Chain Management Professionals (CSCMP) and Penske Logistics set out to answer these questions earlier this year when they surveyed more than 100 young professionals working in the supply chainall under the age of 30 and either professional or student members of CSCMP. All in all, young professionals say they are satisfied with their career choice, describing the supply chain as a challenging and rewarding field that offers plenty of room for growth and advance- ment. Most also say they work in a supportive environment that offers a competitive salary and benefits and allows them to pursue a financially comfortable living. This years study is a follow-up to CSCMP and Penskes 2017 report that asked similar questions of young professionals, and it offers a glimpse at how the industry is progressing when it comes to grooming a new generation of workers. Once again, CSCMP and Penske asked a wide range of questions to get to the heart of what supply chain organizations can do to help attract, retain, and develop young talentan especially important task in light of todays increasingly tight labor mar- ket. The study sought to discover how young people describe their work, the value they place on it, what YOUNG PROFESSIONALS IN SUPPLY CHAIN Supply chain professionals under 30 are satisfied with their careers but are still hungry for growth, saying they work in a rewarding field with strong development opportunities. EXHIBIT 1 How many years have you been employed in a supply chain-related career?2019 Mean 4.2 EXHIBIT 2 Which of the following best describe the company you work for?2019 3PL/4PL (Third Party Logistics) 21% Manufacturing 18% Merchandising/Retail Trade 11% Information Technology 10% Transportation and Warehousing 9% Health Care 5% Government/Military (Public Administration) 3% Professional Services/Consultancy 2% Real Estate (including rentals and leasing) 2% Material Handling 2% Accommodation and Food Services 2% Construction 2% Mining, Quarrying, Oil and Gas Extraction 2% Pharmaceuticals 2% Education/Academia 1% Remediation Services 1% Wholesale Trade 1% Carrier 1% Not-for-Profit 1% Recruiting 1% Finance and Insurance 0% Management of Companies and Enterprise 0% Administrative 0% Agriculture, Forestry, Fishing and Hunting 0% Arts, Entertainment and Recreation 0% Scientific and Technical Services 0% Social Assistance 0% Support 0% Utilities 0% Waste Management 0% Other Services (Please specify) 6% Percentages may add to more than 100 because multiple responses were accepted. Sun Hua Order # 46408 / Order Date: 5/9/2020 Copyrightthey are looking for in a career, their preferred meth- ods for receiving training and professional develop- ment, and whether or not they think their education prepared them for their supply chain careers. What follows is a summary of the results, with comparisons to the 2017 report, where applicable. VITAL STATISTICS The typical young professional responding to the 2019 survey has worked in the industry for four years, has a bachelors degree, and works for a third-party logistics (3PL) provider, manufacturing company, retail organization, or information technol- ogy company. (See Exhibits 1 and 2.) Survey respon- dents are evenly split between men and women, and they hold a bachelors degree in either supply chain management or business administration. (See Exhibits 3 and 4.) Nearly 80% of respondents said their educational degree prepared them for the work they do today. The vast majority of respondents are currently employed in a supply chain position, with a small percentage saying they are employed in other fields, and an equally small percentage saying they are not currently employed. (See Exhibit 5.) These results are in line with what respondents reported in 2017. SUPPLY CHAIN: WHAT DOES IT MEAN TO YOUNG PROFESSIONALS? Young professionals understand the role of the sup- ply chain, using words and phrases such as “distribu- tion network,” “product lifecycle,” “managing getting things from one place to another,” and “logistics” to describe it. (See Exhibit 6.) Whats more, they describe the perfect supply chain position as having a range of responsibilities, including managing dis- tribution networks, analyzing information, pursuing continuous improvement, overseeing logistics oper- ations, and performing cross-functional activities, to EXHIBIT 3 What is your gender?2019 Male 50% Female 50% EXHIBIT 5 Do you currently work in a supply chain-related field?2019 Yes, my current position is supply chain related 91% No, my current position is not supply chain related 4% I am not currently employed 5% EXHIBIT 4 What was your field of study? Bachelors degree holders, field of study 2019 Supply Chain Management, Supply Chain Analytics, Logistics, Operations 34% Business, Business Administration, Business Management, International Business 31% Marketing, Communications, Public Relations 16% Engineering - other 16% Arts or Humanities (Art & Design, Biblical Studies, Dance, English) 6% Social Science (Anthropology, Psychology, Sociology, Criminal Justice, Political Science) 5% Accounting, Finance 3% Economics 3% Nature Science (Biology, Environmental Science, Geology) 3% Computer Science, Computer Information Systems, Technology 2% Engineering supply chain specific 2% Math, Statistics 2% Analytics business, other 0% General Education, Interdisciplinary Studies 0% Human Resources, Organizational Development 0% Other 6% Percentages may add to more than 100 because multiple responses were accepted. Sun Hua Order # 46408 / Order Date: 5/9/2020 Copyrightname the top five. (See Exhibit 7.) In addition, those currently employed in the field say their jobs largely align with their description of the perfect supply chain position. (See Exhibit 8.) Respondents said they chose to pursue a supply chain career due to a previous positive experience in the industry, be- cause it is challenging, and because it offers a variety of career opportunities, among other reasons. (See Exhibit 9.) Again, these results are in line with what respon- dents reported two years ago. SUPPORTIVE ENVIRONMENT, HIGH SATISFACTION Young supply chain professionals give their super- visors and peers high marks for creating a support- ive environment where they are challenged and can grow. When asked to describe the supervision they get on the job, the majority said their manag- ers praise good work (85%), know their jobs well (82%), and are tactful in their leadership roles (79%). They also referred to their managers as influential (69%) and up-to-date on industry and company issues (76%). Young professionals are equally posi- tive about their peers in the workplace, describing them as responsible (92%) and smart (87%). Fewer respondents referred to their peers as frustrating (26%) or slow (16%). These results are in line with what the research found in 2017. YOUNG PROFESSIONALS IN SUPPLY CHAIN EXHIBIT 7 What are the key responsibilities of a supply chain position? Responsibilities 2019 Distribution network, managing getting things from one place to another efficiently, moving goods from producer-supplier 20% Analyst, analyzing 18% Optimization, continuous improvement, efficiencies, intelligent movement 17% Logistics 15% Cross functional 11% Customer service, customer programs 9% Product lifecycle 6% Consulting 5% Project management 4% Manufacturing 3% Sourcing 2% People focused (HR, securing talent, creating teams, etc) 1% Other Responsibilities 6% Percentages may add to more than 100 because multiple responses were accepted. EXHIBIT 8 On a scale of 1 to 10, where 1 means it does not describe your current position and 10 means it perfectly describes your current position, how closely does your current position match your description of the perfect supply chain position?2019 Mean 6.55 EXHIBIT 6 When you think about the words “supply chain,” what is the first thing that comes to mind?2019 Distribution network, managing getting things from one place to another efficiently, moving goods from producer-supplier 23% Product lifecycle, from raw materials to end customer 22% Logistics, in general 12% Transporting, specific types of transportation modes and-or warehousing 9% Inventory management, inventory transportation 9% Optimization, continuous improvement, efficiencies, intelligent movement 8% Business critical, essentiality, strategic business approach, competitive advantage 6% Supply and demand 5% Manufacturing or producing goods 4% Complexity 2% Connecting value chain, adding value 2% Relationships (strategic business relationships, customer relationships) 2% Sourcing, procurement 3% Other 16% Sun Hua Order # 46408 / Order Date: 5/9/2020 CopyrightThe supportive environment means that young professionals remain positive about their jobs over- alleven more so than researchers found two years ago. More than 80% of respondents characterized their jobs as “enjoyable” or “better than most” (com- pared to more than 70% who said so two years ago), while 94% characterized it as “good” (compared to 88% who said so two years ago). Similarly, fewer people reported having a negative view of their job compared to 2017. (See Exhibit 10.) In addition, respondents reported higher job satisfaction levels in this years survey, with half saying they are “very satisfied” with their current employer and 41% saying they are “somewhat satis- fied.” Fewer respondents reported low satisfaction levels as compared to 2017, as well. (See Exhibit 11.) Young professionals have similar views about the work itself, with most using words such as “good,” “satisfying,” “rewarding,” and “exciting” to describe their daily work activities. (See Exhibit 12.) EXHIBIT 9 What made you interested in pursuing a supply chain career?2019 2017 Firsthand exposure (through internship, job, courses, etc.) 18% 19% Challenging, always changing, fast-paced 15% 11% Variety of opportunities, job types 13% 20% Impact supply chain roles, tangible impact on outcomes 13% 10% Passionate about topic, excited by it 9% 17% Ability to advance 9% 4% Personality aligned (logical, puzzle solver, process oriented, etc.) 6% 9% Research, learning about industry 6% 4% Influenced (by teacher, co-worker, manager, college programs prestige, etc.) 4% 6% Essential to business operations, necessary in business 4% 4% Qualifications aligned 3% 8% Salary, earning potential 3% 4% Word-of-mouth, networking, family involvement 3% 4% Demand for skills, job security 2% 7% Industry growth, increased business focus on area 2% 6% International 2% 6% Professional organizations 0% 1% Other 7% 8% Percentages may add to more than 100 because multiple responses were accepted. EXHIBIT 11 Overall, how satisfied are you with your job?2019 2017 Very satisfied 50% 40% Somewhat satisfied 41% 46% Not very satisfied 7% 11% Not all satisfied 2% 3% EXHIBIT 10 How would you describe your current job? Yes No ?2019 2017 2019 2017 2019 2017 Good 94% 88% 3% 6% 3% 5% Better than most 82% 74% 11% 16% 7% 10% Enjoyable 82% 72% 11% 17% 7% 10% Makes me content 73% 69% 18% 21% 9% 10% Excellent 48% 44% 35% 41% 17% 15% Undesirable 5% 13% 92% 82% 3% 5% Disagreeable 4% 10% 88% 82% 8% 8% Poor 5% 9% 93% 86% 2% 5% Percentages may add to more than 100 because multiple responses were accepted. EXHIBIT 12 Think of the work you do. How well does each of the following words or phrases describe your work? Yes No ?2019 2017 2019 2017 2019 2017 Good 91% 86% 2% 5% 7% 9% Satisfying 79% 76% 9% 17% 12% 7% Rewarding 61% 67% 21% 24% 18% 9% Exciting 65% 60% 27% 30% 8% 11% Fascinating 59% 56% 27% 33% 14% 11% Uninteresting 12% 17% 80% 74% 8% 9% Percentages may add to more than 100 because multiple responses were accepted. Sun Hua Order # 46408 / Order Date: 5/9/2020 CopyrightOPPORTUNITY ABOUNDS The study also found that young professionals are growing increasingly satisfied with the opportunities a supply chain career affords them. They pointed to promotion opportunities within their companies as a key example. More than half of respondents said their companies offer a good opportunity for pro- motion, with more than 70% saying their companies offer a “fairly good chance” for promotion. A small percentage said they would characterize their posi- tion as a “dead-end job”fewer than those who said so two years ago. (See Exhibit 13.) Respondents to this years survey are slightly less willing to relocate for a new position than in the past. Just 31% of respondents said they would be “very willing” to relocate for a new opportunity, compared with nearly 50% who said so two years ago. Those who said they are “somewhat willing” to relocate remained the samearound 40%while more people reported being unwilling to relocate. (See Exhibit 14.) Respondents also said they are less eager to extend their daily commute for a better opportunity. Just 23% of respondents said they would be “very willing” to add commuting time to their day for a better job, compared with 32% of respondents in 2017. About half of respondents said they would be “somewhat willing” to do so, the same as two years ago. (See Exhibit 15.) Once again, young supply chain professionals say they are eager to continue their education on the job. And once again, they say they want to do it the old-fashioned way, via face-to-face training sessions. When asked whether they would like to re- ceive training/education via online media or through in-person training/development sessions, the ma- jority said they prefer in-person training, as they did two years ago, delivered through mentoring or task- YOUNG PROFESSIONALS IN SUPPLY CHAIN EXHIBIT 14 How willing are you to relocate for a new opportunity?2019 2017 Very willing 31% 49% Somewhat willing 41% 39% Not very willing 18% 8% Not at all willing 10% 5% EXHIBIT 15 How willing are you to extend your commute for a new opportunity?2019 2017 Very willing 23% 32% Somewhat willing 53% 50% Not very willing 15% 15% Not at all willing 9% 3% EXHIBIT 13 How would you describe your opportunity for being promoted? Yes No ?2019 2017 2019 2017 2019 2017 Fairly good chance for promotion 72% 60% 15% 28% 13% 13% Good chance for promotion 51% 54% 26% 35% 23% 12% Good opportunities for promotion 52% 53% 29% 34% 19% 13% Opportunities somewhat limited 45% 52% 48% 42% 7% 5% Regular promotions 30% 33% 52% 51% 18% 16% Dead-end job 7% 14% 88% 79% 5% 7% Percentages may add to more than 100 because multip
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